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Pertanyaan yang sering diajukan
Di mana kabel netral berada?
Tidak semua pemasangan memiliki kabel netral. Biasanya jika ada kabel netral, warnanya putih. Namun, ini tidak selalu demikian. Kami sangat menyarankan untuk menghubungi teknisi listrik berpengalaman untuk memastikan kabel yang benar diidentifikasi sebagai kabel netral.
How do I disconnect power to an outlet I’m working on?
First figure out which breaker powers the circuit that the outlet is currently drawing power from. The best way to do this is by trial and error. You will need a volt meter (hot stick) to tell if the wires are “hot” or not and start by switching off the breakers one at a time. You will then use the meter at the outlet to see if it is “hot” or not. You can also plug in a lamp or another obvious device if you don’t have a meter, it will turn off if the power is off. Our team also recommends labeling your breakers as you go with this task, so you will now which breaker powers which devices the next time you have to change a device.
My item doesn’t seem to be working or I can’t set it up right. Can you help?
We can most certainly assist you with this! Our products have a one year warranty and we pride ourselves on providing great products to you. If your item can be fixed without the warranty, we have a great team of technical support agents that can be reached at [email protected]. If after troubleshooting there are still issues, the same team can process a replacement for you.
Apakah Anda menawarkan diskon untuk pembelian dalam jumlah besar?
Ya, kami bisa! Silakan hubungi kami secara langsung, sebutkan nama produk dan jumlah yang ingin Anda beli. Kami akan membalas dengan penawaran harga yang disesuaikan. Kirim semua pertanyaan ke [email protected].
