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常見問題
中性線在哪裏?
唔係所有安裝情況都會有中性線。通常如果有中性線,佢會係白色。不過,亦唔一定係咁。我哋強烈建議聯絡有經驗嘅電工,以確保正確辨識到邊一條線係中性線。
How do I disconnect power to an outlet I’m working on?
First figure out which breaker powers the circuit that the outlet is currently drawing power from. The best way to do this is by trial and error. You will need a volt meter (hot stick) to tell if the wires are “hot” or not and start by switching off the breakers one at a time. You will then use the meter at the outlet to see if it is “hot” or not. You can also plug in a lamp or another obvious device if you don’t have a meter, it will turn off if the power is off. Our team also recommends labeling your breakers as you go with this task, so you will now which breaker powers which devices the next time you have to change a device.
My item doesn’t seem to be working or I can’t set it up right. Can you help?
We can most certainly assist you with this! Our products have a one year warranty and we pride ourselves on providing great products to you. If your item can be fixed without the warranty, we have a great team of technical support agents that can be reached at [email protected]. If after troubleshooting there are still issues, the same team can process a replacement for you.
你們有大量採購折扣嗎?
是的,我们有!请直接与我们联系,说明您希望购买的产品名称和数量。我们将提供个性化报价。请将所有询问发送至 [email protected]。
